Overweight/oversize Bag Fees and Sports Equipment each.Įach additional bag will be subject to a $25 fee per piece.Įach additional bag will be subject to a $25 fee per piece up to 5 bags per passenger. each.įlexible: Includes 1 complimentary checked bags at 50 lbs. Standard: Includes 1 complimentary checked bag at 50 lbs. Failure to change a ticket at least one hour prior to scheduled departure will result in forfeiture of fare. Please note that all cancellations made within 24 hours of booking are fully refundable back to original form of payment.įee is waived within 24 hours after initial purchase. Failure to cancel a ticket at least one hour prior to scheduled departure will result in total forfeiture of the fare.

The balance will be applied toward future travel in the form of a travel credit valid for one year from the original date of reservation. Super Saver and Standard fares: Refundable only to future travel credit (FTV). Fare Rules & Feesįlexible fares: Fully refundable to the original form of payment.Ĭancellation to Future Travel Voucher (FTV You need JavaScript enabled to view it.ĭo you have questions about our fare options? Scroll down to our fare comparison chart to see the restrictions and benefits for each fare class. Refunds can be obtained by contacting our Customer Experience team by email at This email address is being protected from spambots. and tickets booked through travel agents or online travel agencies require special handling and can take up to 45 days to process. Travel on another airline, tickets that were purchased outside the U.S. with a credit card, refunds will be provided within 10 business days of receipt of the required refund information. Some optional products and services tickets are not refundable.įor all eligible tickets and optional products and services purchased within the U.S.

Please reference our Fare Rules for information about specific fare classes.Ĭontour Airlines will strive to process eligible refunds in the time frames set out below, upon receipt of all required information. Tickets purchased under certain fare classes may not be eligible for any refund or credit. Courtesy credits issued for future flights have no cash value. Passengers who do not notify Contour of cancellation in advance of their flight forfeit their right to a refund or flight credit for future travel. Courtesy credits may be used for travel on flights up to 365 days from the time the original booking was made. Cancellations must be made at least one hour prior to departure in order to receive a courtesy flight credit equal to the amount of the ticket, less the Administrative Service Fee. Reservations made using a courtesy credit are subject to any difference in fare in effect for the new dates of travel. Non-refundable tickets may be changed or cancelled prior to departure to receive courtesy credit towards a future flight, subject to availability. Tickets that are cancelled within 24 hours of booking, provided that the ticket was also booked at least 7 days prior to departure of the first flight in the itinerary.Tickets purchased at a “Flexible” fare when cancelled prior to scheduled departure.All Contour tickets are non-refundable except for the following:

Contour airlines as public charter